License key incorrect

Principle Version: Latest

Description of what you need help with: I’ve purchased a license key but it says: “That license couldn’t be found – it might have a typo. You can look up your license at” When I enter my email on it says: “We couldn’t find an account associated with the email address ‘.com’. You can check which email address is attached to your license by opening Principle and clicking on Principle > Registration in the menu bar. If your license was purchased by another person or company, it may be under their email address.”

Please contact me from the support page with purchase info (email, date, license key), and I’ll sort it out for you.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.